Can’t say enough good things about Mathew, Ben & the team from Basement Builders. Phenomenal customer experience from start to finish for our basement renovation. Their entire team – which includes the vendors they work with for finishes – were professional, responsive & respectful of our home and our time.
They delivered high quality work for the cost quoted & by the date promised. Mathew & Ben were very transparent and collaborative which engendered a high degree of trust which is worth every penny. Would recommend their services to others in a heartbeat.
My husband and I could not be happier with the level of professionalism, quality of work and great communication that both Mathew & Ben exuded along with the trades men and women that entered our home. Great customer service and a friendly and caring attitude both go a long way.
Mathew and Ben truly wanted to ensure we were happy and did everything they could to give us the basement we wanted, and they were successful. Everything ran smoothly. Everything turned out beautifully. We would highly recommend Basement Builders to ANY of our friends and family and if we need further work in the future we will definitely be contacting them. You will not be disappointed!
Basement Builders have been amazing throughout the whole process. Building an entire basement can be quite tedious, but these guys helped us throughout the entire process from designing the layout to customizing every detail.
Although there were hiccups along the way, which will inevitably happen in every basement build, Basement builders were quick to respond and resolve the issues. As an added bonus, they upgraded our toilet free of charge! We couldn’t have asked for a better builder. Thanks for the great work! We have been quite enjoying the basement since!